Main Contact

(408) 924-1950 | workcontrol@sjsu.edu

For all inquiries and non-emergency matters, please direct communication through this main department contact information.

iService

Virtual help ticket website, for all non-urgent service requests: custodial, grounds, maintenance, moving services, utilities, etc.

Urgent Phone Line

(408) 924-1990: Mondays through Fridays, all campus "open" days, from 8 a.m. to 5 p.m.

(408)-924-2222: call UPD for facility-related issues that occur after-hours

Traci Ferdolage

Senior Associate Vice President
Facilities Development and Operations
Phone: (408) 924-1940
Email: traci.ferdolage@sjsu.edu

Cynthia Soto

Executive Assistant & Operations Specialist
Phone: (408) 924-1927
Email: cynthia.soto@sjsu.edu

Administrative Services

Danielle Ortuno, Director
Phone: (408) 924-1984
Email: danielle.ortuno@sjsu.edu

Energy, Utilities and Sustainability

Aaron Klemm, Senior Director
Phone: (408) 924-1959
Email: aaron.klemm@sjsu.edu

Environmental Health and Safety

Matt Nymeyer, Director
Phone: (408) 924-1969
Email: matt.nymeyer@sjsu.edu

Maintenance and Operations

Jim Kari, Senior Director
Phone: (408) 924-1921
Email: jim.kari@sjsu.edu

Maintenance and Infrastructure Projects

Timothy Gridley, Director
Phone: (408) 924-6168
Email: timothy.gridley@sjsu.edu

Custodial and Moving Services

VACANT

Submit all requests and issues to iService or call the FDO Work Control desk at (408) 924-1990. Remote users must be connected to a university VPN to access iService. If you cannot access that platform, call FDO Work Control.

Design and Construction

Alice Cheng, Senior Director
Phone: 
Email: alice.cheng@sjsu.edu

Grounds and Landscaping

VACANT

Submit all requests and issues to iService or call the FDO Work Control desk at (408) 924-1990. Remote users must be connected to a university VPN to access iService. If you cannot access that platform, call FDO Work Control.

Physical and Capital Planning

VACANT

Real Estate and Special Projects

VACANT