How to Help

Referring a person in distress is a good step to get them support. Often there are conversations you can have directly with the person before the situation escalates to a BIT referral.

We encourage the following when trying to help a person:

• Approach with empathy and respect.
• Be direct with what you have observed and how you are concerned for them.
• Listen carefully with a non-confrontational approach and calm voice. Ask open-ended questions.
• Follow through with resources, offers to escort to campus services, etc.
• Report and document the interaction with a supervisor, BIT, or the appropriate staff/faculty.

Managing Disruptive Behaviors

Counseling and Psychological Services have a guide to managing disrupting behaviors. It is provided to help faculty and staff manage disruptive behaviors in and around the classroom experience.