FAQ

Registration

• How should I pay?
  • You can use a credit card to register online. You may also send a check.
• Do you offer corporate discounts?
  • Yes, if there are more than 3 attendees from one company, we can offer a corporate discount. Please contact us for details. Please contact us at institutepeopleperformance@sjsu.edu.

Cancellation

• What is your cancellation policy?

  • Registrants who cancel their registration before materials are ordered will receive a refund of the registration, less $250 administrative fee.

SHRM Learning System

• Does the certification preparation fee include the SHRM learning system? 
  • Yes, the fee is inclusive of the the SHRM learning system.
     
• What if I have already purchased the SHRM Learning system?
  • If you would like to take the course, but have already purchased the SHRM Learning System, please contact us for alternative options.
• Do I get both online study materials and hard copies?
  • Yes. Online study materials will be made available within 2-3 days of registration. Hard copies of materials will be shipped to your home address.

Eligibility

• Should I take the SHRM-CP or SHRM-SCP?

  • Once you sign up, our instructors can guide you based on initial testing and work experience.  If you would like to learn more about each certification please see the links below:

    SHRM-CP Certification Information
    SHRM-SCP Certification Information

• Do I have to be an alumni of SJSU to join the program? 
  • No, you do not need to have graduated from San José State University in order to participate in the program.

Testing

• Does the certification preparation fee include the testing fee/ cost of taking the exam?
  • The exam fee is not included in the registration fee. Refer to the Exam Fees page, to learn about exam fee and testing windows.