Submit a ticket

Engineering faculty: For support with Canvas, Zoom, course delivery, or teaching tools, please follow the steps below to submit a ticket to COE instructional design. 

  • Step 1:  Login to your one.sjsu.edu accountand enter "College of Engineering iSupport" in the search box

enter College of Engineering iSupport in the search box.

  • Step 2: Click Start button, the Engineering iSupport page will be shown

Step 2: Click Start button

  • Step 3: Click the Instructional Design icon from the Service Request for Department category

Click the Instructional Design icon

  • Step 4: Enter the detailed information and click Save button to submit a iSupport ticket

Step 4: Enter your question and click Save button to submit an iSupport ticket