General Proctoring Services

About Test Proctoring

Our office provides proctoring services for exams from other institutions and professional organizations. We can proctor both paper-based and online exams from any institution, with their consent and permission.

The SJSU Testing Office is a member of the Consortium of College Testing Centers (CCTC), and we are certified by the National College Testing Association (NCTA).

Scheduling an Exam

We administer tests by appointment only, from Monday to Friday between 9:00 am to 4:30 pm. All testing ends at 4:30 pm. Please schedule your test early enough to allow sufficient time to complete everything by 4:30 pm.

  1. Email us to request proctoring services for your exam. Please include:
    • Your name, phone number, and preferred contact email
    • Name of institution and the contact information
    • Any forms (if any) required by your institution to approve proctoring arrangements
    • Course title and number (e.g., BIOl 101 - Origins of Life):
    • Type of exam (midterm, final, etc.):
    • Approximate length of the exam:
    • Two preferred dates and times that you would like to test
  2. We will confirm all details and set up your appointment via email. Please have exam materials sent at least 1 business day before your appointment so we’re ready when you arrive. Same-day email delivery may cause delays.
  3. Before your test:
    • Contact your institution, if necessary, to ensure that your test materials have been sent to us.
    • We will send a confirmation email when we have received your test. If you do not receive anything, email us 1 business day before your appointment to confirm that we have it. Before the day of your test:
    • Plan to arrive early to allow for parking and/or traffic. Learn how to get to our office.
  4. On the day of your test, please bring:
    • A valid photo ID (US-issued driver's license, state ID card, passport, military ID)
    • Any allowed materials and/or supplies for your exam
    • Visitors or guests may park and purchase Virtual Single Day and Hourly permits through the ParkMobile App or self-service Permit Paystations. View available SJSU Parking Garages.

Lockers are provided for personal items. No food, drinks, or unauthorized items/devices are allowed in the testing area. If breaks are allowed, you may leave food/drink with staff and access it during your break.

Test Proctoring Fees

Our rates are based on total time used:

  • $70 for the first 2 hours and, $20 for each additional hour (or in increments of $5/15 min)

Proctoring fees are collected after you have completed the exam. We accept credit or debit cards only.

Some exams require returning physical materials. In those cases, shipping fees may apply (varies by exam).

Exams are scanned and returned by the next business day. Exams that need to be returned by mail will be shipped out the next business day.

Special Circumstances

I usually test with accommodations.

If you have disability accommodations, let us know when scheduling. Your school must send us the official accommodation instructions. Only accommodations approved by your school are allowed.

I need to reschedule my test.

Email us to reschedule your test.

 

Email testing-office@sjsu.edu for any questions.