Frequently Asked Questions


General Account Information

How can I find out how much I have in my account?

Please contact Tower Foundation:

Phone: (408-924-6517)
Email: Towerfoundation@sjsu.edu

We need to change the signer or add a new signer on our account. What do I do?

Please complete an Account Authorization Form [fillable] [pdf] and email it and any questions you have to towerfoundation@sjsu.edu.

Can we hire employees through our Tower account?

For most accounts, yes. Go to Human Resources > Request to Hire, Rehire, Change Employee Funding Account. Email Tower Human Resources at TowerHR@sjsu.edu for more information.

I didn't receive my monthly reports. How do I see the account history?

We no longer distribute monthly paper reports. Your department or college may run a report through the authorized user for your department or college. To learn who has access or to request access, please contact Thin Thandar Kyaw (408-924-6517).

Can I get a report showing all the activity in my account for a certain period (year-to-date, quarterly, fiscal or calendar year)?

Yes, please contact Thin Thandar Kyaw (408-924-6517).

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Accounts Payable and Checks

I want to attend a banquet benefiting another college/department on campus. Can I pay for this out of my Tower account? Will I have to pay the 5 percent administrative fee?

Yes, you can pay this out of your discretionary account. Please complete a requisition form [pdf]. Check the "reclassifications" box and provide transfer information under "description" area. Fundraising events which are budgeted at over $5,000 of revenue must be approved in advance per CSU policy. Please contact with questions.

A vendor has asked for Tower Foundation's W-9 form. How can I get one?

Please contact Sabrina Tanner (408-924-1191) to obtain a W-9 form [pdf].

I've lost my expense reimbursement check or a vendor didn't receive a check for an invoice. How can I get a replacement check?

Please contact Sherri Meyer @ sherri.meyer@sjsu.edu to request the check be voided and a replacement check issued.

I just submitted a requisition. How long will it take to get my check?

In most cases it could take up to 14 days to be received.

What kind of documentation do I need to provide for expense reimbursement? Do I need to provide original receipts?

You will need to provide an original invoice and/or original detailed receipt plus a credit card receipt, copy of a credit card statement, or cancelled check as proof of payment. For meal reimbursement, please also provide a list of attendees. We make exceptions to this rule if you have submitted your originals to the state and are requesting partial reimbursement from your Tower account. 

I submitted a scholarship or award request a week ago, but the student still hasn't received the money. Why is it taking so long?

All scholarship and award payments must be verified with Admissions and Records (to ensure the student is carrying a full load in the current semester) and the student's tax status in the U.S. must be determined. Tower then issues a check to the Financial Aid and Scholarship office. Depending on the time of year and the number of requests, there may be a delay as Financial Aid considers the award in light of the student's total financial aid package.

Why do we have to submit original receipts and invoices?

Original receipts and invoices are proof of payment and prevents duplication of payment. In some cases, such as for airline tickets purchased online and for expenditures which are being partly covered by the state, Tower will accept duplicate receipts.

Can SJSU and Tower employees receive honoraria from Tower Foundation?

An honorarium is a payment or award to an individual in recognition of a special service or distinguished achievement for which custom or propriety payment precludes a standard business rate. Students cannot recieve an honorarium. Honorarium payments are minimal gratuities and are not compensation for services rendered. Honoraria might be a taxable income to the recipient and subject to IRS Form 1099-Misc. SJSU and Tower employees cannot receive honoraria through accounts payable. They must be paid through Tower payroll, and they will receive a W-2. Please contact Tower HR at TowerHR@sjsu.edu with questions.

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Raffles

We would like to hold a raffle to raise money. What do we need to do?

The Tower Foundation is authorized by the California Attorney General to hold charitable raffles. Please refer to our procedures [pdf] for charitable raffles for the information we'll need from you and the answers to many common questions. If you have questions, please contact Tower Foundation at Towerfoundation@sjsu.edu.

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Employment and Payroll

How do I put someone on Tower Foundation's payroll?

For the hiring process please go to Human Resources > Request to Hire, Rehire, Change Employee Funding Account. 

For SJSU/CSU personnel complete the Tower Foundation's University Appointment Form [pdf]. Once submitted to Tower HR, faculty appointments will be reviewed and sent to Faculty Affairs for review and approval; non-faculty appointments will be reviewed and sent to SJSU UP. University employees may not work more than a 25% overload from all auxiliary sources. 

For all other "new hires," complete Tower Foundation's Employee Appointment Form [pdf].

All employees must complete the Form I-9 [pdf] and other employment documents. Email Tower Human Resources at TowerHR@sjsu.edu for more information.

How do I recruit for a position?

It is the policy of the Tower Foundation to recruit for all vacant and new positions unless the position is to be filled for less than four months. In some cases, recruitment may be waived under business necessity circumstances. Student assistants may be hired without recruitment, please consult Tower Human Resources before discussing the hourly rate. Contact Tower HR at TowerHR-group@sjsu.edu for recruitment and advertisement.

Can I transfer an employee from the Research Foundation to the Tower Foundation?

Tower Foundation and Research Foundation are separate legal entities and as such, employees of one foundation who transfer to a job at the other foundation must complete that foundation's new hire paperwork. Any service-connected benefits earned cannot be moved to the Tower Foundation.

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