Contact Us
Financial Aid and Scholarship Office (FASO) at San José State University
Phone
408-283-7500 ext 4 (Monday to Friday, 9:00 a.m. to 4:00 p.m.)
scholarships@sjsu.edu
Office Location
SJSU Student Services Center
(Corner of 9th Street and San Fernando Street)
Hours of Operation
You can schedule a Virtual Appointment on Friday from 10:00 a.m - 3:00 p.m.
In Person Appointment on Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 5:00 p.m.
Live Chat
Tuesday to Friday, 12:00 p.m. to 4:00 p.m. Closed weekends and holidays.
Mailing Address
Financial Aid and Scholarship Office (FASO)
San José State University
One Washington Square
San Jose, CA 95192-0036
How to Submit Documents
You can choose any of these options to submit documents to the Financial Aid Office:
- Use the link provided on your To Do list
- Leave them in the drop off box located outside of the Student Services Center (the corner of 9th Street and San Fernando Street)
- Mail them to:
Financial Aid and Scholarship Office
San Jose State University
One Washington Square
San Jose, CA 95192-0036
FASO Staff Directory
Administration
- Coleetta McElroy, Director
- Carolyn Guel, Associate Director, Counseling and Advising Units. Veteran Support Point of Contact
- Lucy Serrato-Lager, Associate Director, Operations and Technical
- Geri Soto, Administrative Analyst
Operations and Technical Services Unit
- Neelam Keshwani, Technical Lead
- Ha Luu, Analyst/Programmer
- (Vacant), Financial Aid Technician
- John Hom, Administrative Support Coordinator
- Ngoc Nguyen, Administrative Support Coordinator
- Anelicia Vega-Gutierrez, Administrative Support Coordinator
Counselor and Advisor Unit
- Anthony Bettencourt, Senior Lead Counselor and Federal Work Study Coordinator
- Jared Blanton, Counselor/Verification Coordinator (Last Name A-G)
- (Vacant), Advisor/Verification Specialist
- Gintare Kizniene, Counselor/Direct Loan Coordinator (Subsidized/Unsubsidized, Parent and Graduate Plus, Alternative Loans)
- Vacant, Counselor/Verification Coordinator (Last name K-N)
- Kim Ngo, Advisor/Verification Specialist (Last Name O-Z)
- Thuy Oka, Counselor/State Programs Coordinator (Cal Grant, CHAFEE & Cal National Guard)
- Dung Tran, Advisor/Verification Specialist (Last Name H-N)
Scholarship Unit
- Jenisha McCoy, Assistant Director of Scholarship Programs
- (Vacant), Scholarship Advisor
- Lynda Huynh, Scholarship Assistant