International Student and Scholar Services (ISSS)

Location:
Student Union - CPGE

Phone:
408.924.5920

Email:
international-office@sjsu.edu

Booking an Appointment

Office Hours: Monday - Friday 9:00 a.m. - 4:30 p.m (all times are PST).

ISSS offers both Front Desk Q&A for quick questions and Advisor Appointments for more in-depth questions. Appointments are mainly reserved for matriculated SJSU students and graduates on OPT/STEM OPT with an I-20 from SJSU.

• Front Desk Q&A (quick questions): Zoom meeting
• Come into ISSS for (quick questions with an Advisor):  in-person walk-in advising
• Make an advising appointment: Zoom appointments

If you have admissions-related questions, please email global-students@sjsu.edu or see Recruitment Events for information regarding drop-in advising sessions.

If you are an admitted student and have not started your studies at SJSU, please review the Pre-Arrival page and the FAQ for incoming international students, or email your questions to international-office@sjsu.edu. If need be, we will contact you and schedule an appointment.

Front Desk Q&A

Do you have a quick question for the ISSS front office team? If so, please join us at the following times to ask your “quick” questions. Please note that all times are in PST (California times).

Zoom Front Desk Q&A

Monday	Tuesday	Wednesday	Thursday	Friday
2:00-3:30pm	2:00-3:30pm	2:00-3:30pm	2:00-3:30pm (3:00 - 3:30pm on 10/31/24)	10:30am-12pm 2:00-3:30pm
Click to join	Click to join	Click to join	Click to join	Click to join
Click onto the Front Desk Q&A Zoom Link. Intake will be on a first-come-first serve basis. You will be placed in queue in a waiting room until it is your turn.

International Student Advising

For more in-depth questions please book an advising appointment. For quick questions with an Advisor, visit during walk-in advising hours. For quick questions, visit our Front Desk Q&A. Please note that all times are in PST (California times).

Zoom or Telephone Appointment Advising

Monday	Tuesday	Wednesday	Thursday	Friday
10:00 a.m. to 12:00 pm & 2:00 pm to 4:30 pm
Elisa Yanagihashi	Lena Meadows	Victoria Hudak	Elisa Yanagihashi	Lena Meadows
Victoria Hudak	Elisa Yanagihashi	Lena Meadows	Lena Meadows	Victoria Hudak
Suzanne Pendergrass	Victoria Hudak	Suzanne Pendergrass	Suzanne Pendergrass	Elisa Yanagihashi
Lena Meadows	Suzanne Pendergrass	Elisa Yanagihashi	Victoria Hudak

In-Person Walk-In Advising

Monday	Tuesday	Wednesday	Thursday	Friday
10am-12pm & 2:00-4:30pm	10am-12pm & 2:00-4:30pm	10am-12pm & 2:00-4:30pm	10am-12pm & 2:00-4:30pm	Not Available (virtual only)

• Please check in at the front desk reception area located on the first floor of CPGE when you arrive.

Types of “quick” questions include:

• Insurance
• Travel
• Social Security
• Enrollment verification
• SEVP Portal issues
• Which form should I complete?
• I am not sure who to contact on campus. Can you help?

If your questions are more complex, you will be encouraged to make an advising appointment.