Health Insurance
- SJSU Health Insurance Requirement
- Instructions to Purchase the Health Insurance Plan
- Cancellation/Refund/Exemption Policy
- How to obtain your insurance ID card
- What should you do when you're sick?
SJSU Health Insurance Requirement
SJSU requires all inbound international students to purchase the SJSU health insurance coverage prior to registering for classes. You can register for the mandatory SJSU health insurance online.
International Students on F-1 or J-1 status will not be able to register for classes without first purchasing SJSU health insurance. A hold will be placed on students' MySJSU account before registration for the next semester begins. Before you try registering for classes be sure to purchase your health insurance plan so the hold can be lifted. Insurance holds will be removed within 48 hours after purchase.
The comprehensive insurance program includes coverage for accidental injury/sickness, medical evacuation, and repatriation and is also valid when traveling outside the United States. You can view the insurance fees and purchase your insurance online.
For additional information on how the medical system in the US works, please view this Healthcare in the USA Introduction video.
Instructions to Purchase the Health Insurance Plan:
The SJSU approved health insurance plan is provided by United HealthCare Student Resources. The plan is administered through Alliant Insurance Services, Inc. Follow these steps to purchase the correct plan:
- Go to the UHCSR website
- Type in "San Jose State" to find San Jose State University
- Scroll down to “Medical – Student Plan” and click “Explore Policy”.
- On the bottom right corner, click “Get Started” and then “Continue as a Guest”.
- Choose the Insurance Category you are enrolling under and enter the required information.
- Select “I have read all applicable plan documents” and click “Next”.
- Select the semester plan (no annual plan) and click “Next”
- Input your information and payment information as instructed.
- The insurance hold will be removed within 24 hours (or 48 hours over the weekend) after purchase.
Cancellation/Refund/Exemption Policy
Cancellations
Written requests to cancel the insurance must be submitted by sending an email to the ISSS office (international-office@sjsu.edu); we will submit your information to United HealthCare Student Resources (the insurance company) for their final approval. The following are approved cancellation reasons:
- No longer enrolled within the first 45 days of start of coverage (no longer a student)
- Drafted by the military
Refund deadlines
Spring 2025 refund request deadline: February 15, 2025
Fall 2025 refund request deadline: September 15, 2025
Exemptions
If you currently have insurance provided by a U.S. employer (not as a dependent,) you are not eligible for an insurance waiver and you are required to purchase the university insurance.
Exemptions from the requirement to purchase the insurance are the following:
- F-1 students on a government-sponsored scholarship which provides compatible insurance coverage as a part of the sponsorship. To clear hold: Please contact ISSS by emailing international-office@sjsu.edu
- Students receiving insurance coverage as a dependent through an employer-sponsored plan in the United States (i.e. receipt of insurance is a part of the U.S. employment compensation through your spouse and/or parents). Supplemental Medical Evacuation and Repatriation must be purchased. To clear hold: Please contact ISSS by emailing international-office@sjsu.edu
- J-1 participants in ISEP, International Student Exchange Program.
How to obtain your insurance ID card:
The insurance carrier, United HealthCare Student Resources, does not print and mail medical insurance cards. All cards will be electronic and can be obtained in one of two ways:
- Mobile Device
-
- Go to uhcsr.com
- Login or create your My Account.
- Select ID card.
- Select View or Request your ID card.
- Select your ID card to display it on the screen
- Take a screenshot to save it to your phone
- Your school specific United HealthCare Student Resources webpage
-
- Go to uhcsr.com/myaccount
- Login or create your My Account.
- Select ID card.
- Enter your school issued Student ID number and DOB in the field and click the “View Card” button.
- Select your ID card and choose View, Download, or Print a copy of your card.
What should you do when you're sick?
Contact Us
San José State University
One Washington Square
Student Union - CPGE
San Jose, CA 95192-0135
Office Hours
Monday-Friday 9am – 4:30pm
