CSU Learn Help and FAQs

• How do I register for my course?

  • You must first register for a curriculum [pdf], then you will be able to start your course.

• I don’t see a START button. What do I do?

  • You must first register for a curriculum [pdf], then you will be able to start your course.

• What are the best recommended browsers for CSULearn?

  • Firefox, Google Chrome and Mozilla. CSULearn does not support Internet Explorer.

• How do I view my training transcripts?

  • From the CSULearn dashboard, click the Training Transcripts tile.

    View Training Transcript.

• Where can I find a copy of my training certificate?
  • Follow these steps [pdf] on CSULearn.
• Who do I email if I need technical support?
  • Contact the SJSU CSULearn team at csulearn@sjsu.edu.
• I’m an Administrator/Work Lead. Can I view my direct reports’ training status?
  • Yes. Administrators and work leads can view the status of their direct reports’ training status. Review the CSULearn Manager Dashboard Reference Guide [pdf] for detailed steps.

Tutorials

• CSULearn Manager Dashboard Reference Guide [pdf]
• CSULearn Quick Start [pdf] [CSU Login required]
• CSULearn Tutorial
• Register for a Curriculum [pdf]