Update Personal Information

Keeping your personal information current and accurate is an essential part of maintaining your academic record. 

Current students who have access to MySJSU:

Update your personal information via your MySJSU account. If updating via MySJSU not available, you need to submit Personal Information Change Request via Online or submit PDF form [pdf]. Be sure to follow all instructions carefully. See the table below for details:

Item Description

Update via MySJSU

Submit the Request via online or PDF
Primary Name
No
Online
Preferred Name
Yes
No, use MySJSU*
Diploma Name
Yes
No, use MySJSU, see guide
Address
Yes
No, use MySJSU*
Phone Number
Yes
No, use MySJSU*
Email Address (Preferred)
Yes
No, use MySJSU, see guide
Social Security Number
No
Online
Gender Update
No
PDF [pdf]
Date of Birth Correction
No
Online

*See instructions how to edit your Preferred Name, Address and Phone Number on page 5 [pdf]

Former students who no longer have access to MySJSU:

Need to submit Personal Information Change Request via Online or submit PDF form. Be sure to follow all instructions carefully. See table below:

Item Description

Submit the Request via online or PDF
Primary Name
Online
Address
PDF [pdf]
Phone Number
PDF [pdf]
Email Address (Preferred)
PDF [pdf]
Social Security Number
Online
Gender Update
PDF [pdf]
Date of Birth Correction
Online

Supporting Documentation

Either submitting the Personal Information Change Request via Online or PDF form [pdf], Be sure to follow all instructions carefully. you will be required to submit supporting documents to validate the change. These documents must be government-issued documents, such as a court order, driver’s license, social security card, or passport.

How to submit your PDF form

You may submit this form via email to records-regist@sjsu.edu, dropping off in-person at Window R at Student Services Center, or putting it in the dropbox by the Student Services Center entrance

Important Information:

Primary Name(Legal Name)

  • Will be used on all official university documentation (official/ unofficial transcript), the SJSU ID (Tower) Card, and any documentation involving financial aid or student accounts.
  • Will be used on diplomas unless a Diploma Name has been added to the student’s record.
  • Must be used when conducting official university business.  
  • If an update or correction is needed, submit Personal Information Change Request Online. Be sure to follow all instructions carefully.

Preferred Name

San Jose State University recognizes that members of our community may choose names other than their legal names to identify themselves. SJSU allows preferred names - as long as the name is not used to misrepresent or evade legal obligations. The university reserves the right to remove a preferred name if it is being used improperly.

  • Current students can set up a “preferred name” by changing first and/or middle names on MySJSU
  • The Preferred name will only be seen on Class Rosters, Grade Rosters, CANVAS, and the Advisor Center. 

Diploma Name

Starting Spring 2022, students may use a name other than their Primary (legal) Name on their diploma.  Students must follow the guide to add a Diploma Name in their MySJSU [pdf] by posted deadlines, otherwise the Primary (legal) Name will be used.

Note:

  • The Diploma Name will be used exclusively for diplomas.
  • To update or correct the Primary (legal) Name, submit the Personal Information Change Request Online. Be sure to follow all instructions carefully.
  • For current graduates: Once a diploma is printed with the Diploma Name, additional diplomas can be obtained for a fee. See options to order your duplicate diploma.

Have Additional Questions?

You may contact the Office of the Registrar at registrar@sjsu.edu.