Timeline & Migration Phases
SJSU’s transition from DocuSign to Adobe Sign will occur in phases. This approach allows SJSU IT to coordinate template migration, user training, testing, support, and department readiness while reducing disruption to university operations.
Timeline Overview
| Timeframe | Activity | Status |
|---|---|---|
| Summer 2026 | Planning, discovery, template inventory review, and platform preparation | Complete |
| Fall 2026 | Initial migration groups, template recreation, testing, training, and phased go-lives | In progress |
| September 11, 2026 | DocuSign Template Freeze | In progress |
| September 22, 2026 | Adobe Sign training offerings launch | In progress |
| October 1, 2026 | Adobe Sign available for power users | In progress |
| Winter 2027 | Continued phased migration, user support, and remaining template validation | TBD |
| Spring 2027 | Final transition out of DocuSign | TBD |
DocuSign Template Freeze
As part of our transition from DocuSign to Adobe Sign, all DocuSign templates will be frozen for modifications beginning Friday, September 11, 2026, at 4:00 PM.
The freeze will allow us to begin migrating templates to Adobe Sign in two waves:
- Wave 1 – Pilot Migration: SJSU IT and People & Culture templates
- Wave 2 – Campus-Wide Rollout: All remaining department templates
How Migration Groups Will Be Determined
Migration groups will be determined after SJSU completes its review of existing DocuSign templates and PowerForms.
Factors may include:
- Whether the template or PowerForm is actively used
- Whether the template has a current university owner
- Business criticality
- Operational deadlines
- Student, faculty, or staff impact
- Process complexity
- Department readiness
- Training and support needs
What Happens During a Migration Phase
Each migration phase may include:
- Template confirmation: Departments confirm which templates and PowerForms should be migrated and identify appropriate owners.
- Template recreation: Approved templates and PowerForms are recreated in Adobe Sign.
- Template Change Freeze: No changes will be allowed to Docusign templates and PowerForms.
- Testing and validation: Departments and process owners test migrated templates to confirm that fields, routing, roles, instructions, and outputs are working as expected.
- Training and documentation: Users, template owners, and Power Users receive relevant training and guidance.
- Go-live: Approved templates become available in Adobe Sign for live use.
- Post-go-live support: SJSU IT provides platform support and troubleshooting after go-live.
Planned Migration Waves
| Wave | Campus Unit(s) | Migration Dates |
|---|---|---|
| 1 | Select Template Owners (Pilot/POC) | 09/15 - 10/01 |
| 1 | Information Technology Services | 10/09 - 11/06 |
| 1 | People & Culture | 10/09 - 11/06 |
| 2 | Remainder of Campus | TBD |
